Privacy Policy

Last Updated: October 15, 2025

1. INTRODUCTION

This Privacy Policy ("Policy") governs the collection, use, disclosure, and protection of personal information by TECNO AUTO GLASS LIMITED ("Company," "we," "us," or "our") through our games, websites, mobile applications, and related services (collectively, "Services").

By accessing or using our Services, you expressly consent to the data practices described in this Policy. We comply with applicable data protection regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant privacy laws.

2. INFORMATION COLLECTION CATEGORIES

2.1 Directly Provided Information

  • Contact Details: Legal full name, verified email address, telephone number, physical residence address
  • Account Credentials: Unique username, encrypted password, security question responses
  • Demographic Data: Verified date of birth, gender identification, geographical location
  • Preference Information: Marketing communication preferences, subscription settings, gaming interests

2.2 Automatically Collected Information

  • Digital Footprint: IP address, browser characteristics, device fingerprint, operating system metadata
  • Usage Analytics: Gameplay duration, feature interaction patterns, session frequency, error logs
  • Technical Specifications: Mobile device model, hardware identifiers, network configuration settings

2.3 Third-Party Sourced Information

  • Social Media Platforms: Profile information from integrated services (Google, Facebook, Apple)
  • Service Providers: Fraud detection data, marketing analytics, customer verification information
  • Advertising Networks: Campaign performance metrics, user engagement statistics

3. PURPOSES OF DATA PROCESSING

3.1 Service Operations

  • User account creation, authentication, and maintenance
  • Payment processing and financial transaction execution
  • Customer support service delivery and complaint resolution

3.2 Marketing Activities

  • Targeted promotional communications and personalized advertising
  • Market research surveys and user satisfaction measurement
  • Behavioral-based content recommendations and game suggestions

3.3 Service Enhancement

  • Gameplay optimization through usage pattern analysis
  • New feature development based on user behavior analytics
  • Quality assurance testing and performance monitoring

3.4 Legal Compliance

  • Regulatory requirement fulfillment and legal obligation adherence
  • Fraud prevention monitoring and security breach investigation
  • Terms of Service enforcement and policy violation detection

4. DATA SHARING AND DISCLOSURE

4.1 Authorized Service Providers

  • Cloud infrastructure partners (AWS, Google Cloud)
  • Payment processing vendors (Stripe, PayPal)
  • Customer relationship management platforms (Salesforce)
  • Analytics and marketing technology providers

4.2 Corporate Transactions

  • Merger, acquisition, or asset transfer scenarios
  • Corporate restructuring or business dissolution events
  • Due diligence processes for potential investors

4.3 Legal Requirements

  • Court order compliance and subpoena responses
  • Government agency information requests
  • Regulatory investigation cooperation

5. TRACKING TECHNOLOGIES

5.1 Cookie Implementation

  • Authentication token maintenance and session preservation
  • User preference storage and interface customization
  • Service performance monitoring and optimization

5.2 Control Mechanisms

  • Browser-level cookie management and deletion options
  • Opt-out mechanisms for targeted advertising
  • Tracking preference expression protocols

6. DATA SECURITY MEASURES

We implement enterprise-grade security protocols including:

  • Transport Layer Security (TLS) 1.2+ encryption
  • Multi-factor authentication systems
  • Role-based access control frameworks
  • Regular security vulnerability assessments
  • SOC 2 compliant data storage infrastructure

7. DATA SUBJECT RIGHTS

7.1 Access Rights

  • Personal information disclosure requests
  • Data processing purpose explanations
  • Third-party sharing information access

7.2 Control Rights

  • Data accuracy correction requests
  • Processing restriction applications
  • Marketing communication opt-out mechanisms

7.3 Data Management

  • Account deletion requests and data erasure
  • Portable format data export capabilities
  • Consent withdrawal procedures

8. DATA RETENTION FRAMEWORK

We retain personal information only for:
Active service provision requirements
Legal compliance obligations
Legitimate business purposes
Specific retention periods vary by data category and legal jurisdiction.

9. CALIFORNIA PRIVACY RIGHTS

9.1 CCPA Compliance

  • Personal information definition alignment
  • Right to Know procedure implementation
  • Data deletion request processing
  • Opt-out mechanisms for data sales

9.2 Verification Protocols

  • Identity validation requirements
  • Request processing timelines
  • Response format specifications

9.3 Non-Discrimination Assurance

  • Equal service provision guarantee
  • Privacy exercise protection
  • Reward program participation eligibility

10. POLICY UPDATES

We reserve the right to modify this Policy periodically. Material changes will be communicated through:
In-service notification systems
Direct email communications
Public posting on official channels

11. CONTACT INFORMATION

For privacy-related inquiries or rights exercise, contact:
Email: [email protected]

Continued use of our Services constitutes acceptance of this Policy and any subsequent modifications.

© 2025. All rights reserved by TECNO AUTO GLASS LIMITED

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